Postage and Packing

We take pride in how our goods are wrapped and you will find most are gift wrapped in coloured satin wrap (except for the very large items for which it would be nearly impossible!). The parcel is then wrapped in either an external box, padded envelope or a similar suitable outer.

We do re-use and recycle outer boxes as much as possible, which does reduce the amount of waste. If you particularly require your parcel to be in a new box please call us after making your order.

Once your goods have been dispatched from our warehouse, you will receive a further e-mail letting you know your parcel is on its way.

Most of our delivery is via Royal Mail either Special Delivery or Recorded Delivery – or by a courier service. All deliveries will need to be signed for, and should be with you within 3 – 5 days.

If there is no one in to receive the parcel a card will be left with either the redelivery details or the details of where the parcel may be collected from.

Delivery is charged at £3.90 per delivery address – unless stated otherwise.

We are sorry, but at the moment we are unable to deliver outside the UK, to A PO Box No address, or to HM Forces BFPO.

Collection

Feel free to collect any item; simply place your order then call us on 01934 820882 to arrange a suitable time. You can collect your order from: Waywick Farm, Waywick, Hewish, Somerset, BS24 6UZ. Your order will still be gift wrapped just the same as if it were posted.